Web4Nav

E-Commerce Website for Microsoft Dynamics NAV

Mobile4NAV

Mobile Field Service Solution integrated into ERP

Mobile Device & Service Orders

At Sidler, innovation and integration is the key to our success, as well as the ability to foster better expertise for our clients according to their unique needs.
Sidler has developed integration between the Service Management in Microsoft Dynamics NAV to a custom written mobile application.

Usage of a mobile application in the field provides numerous benefits over paper based job tracking. We know how precious resources are spent in filling out the work orders on site and then recording this data into the system in the office in order to bill for time and materials. Errors are not uncommon as are slip ups between the office and the field personnel.

Our application allows the technician to enter this data on a live, timely basis that talks directly from the mobile device to NAV thru the internet.

Using the application also provides several other benefits such as appointment reminders thru emails and notices of rescheduling, thereby ensuring superior customer service follow up and site service.

Why implement Mobile Integration?

The integration of Mobile Service allows you to respond to customer service requests, organize resources for maximum efficiency, and boost customer satisfaction.

Keep track of resources and prices. Register and sell resources, combine related resources into one resource group, or track individual resources. Divide resources into labor and equipment and allocate resources to a specific job in a time schedule.

Tightly integrated information can give you the insight you need to make profitable decisions about the costs, inventories, workloads, and financial returns of your service operations.